How to - Seequent ID - Administer Subscriptions

Jun 25, 2024

In this article we explain how to administer GeoStudio license subscriptions if you are the Seequent ID account administrator for your organization.

Before You Start

Account administrator access is granted by the Bentley License Provisioning team for shared subscriptions when your licenses are created.
Account administrator access is not available for named subscriptions.
Requests for changes to the account administrator should be directed to the Seequent License team.

Log in to Seequent ID

To access license subscriptions for your organization, log in to your Seequent ID account using the following link:
https://my.seequent.com/
From the pane on the left, expand the 'Subscriptions' tab:
Click on 'Administration'.

To add a new user, click on the 'Add Users' button at the top right.
Enter the user email address in the space provided.
Multiple users can be added during a single operation if you separate each email address with a comma.
- ***Helpful hint*** Use a spreadsheet to create your user list:
  - Put your list of email addresses in column A.
  - In column B, enter the following formula:
    =CONCAT(A1,",")
  - Drag-fill down the formula in column B, beside all of the email addresses.
  - Copy and paste the values of the concatenated text into the My Seequent admin portal.
When you are ready to add them, click on the 'Add Users' button.
The user will show as 'INVITED' in the user list:
The user will receive an invitation email. They will need to sign in and accept the invitation:
After signing in, they will see their invitation. They will need to click on 'Accept':
After clicking 'Accept' they will receive a successful invitation notification at the top-right of the page:

Select the user from the list.
Either enter the subscription name or select it from the drop-down list:
Click on the 'Assign Seats' button:
When the subscription is added successfully, you will receive a notification at the top-right:
The subscription information will be displayed in the list:
If the 'Email User' notification box is checked, the user will get an email notification about their new subscription.

Select the user from the list.
Beside each subscription is an 'x' icon. Clicking this will remove the subscription from the user:
Clicking the 'x' icon will display a warning:
Click on 'Yes, remove the subscription' to proceed.
When the subscription is removed, you will receive a notification at the top-right:
The subscription is now removed from the user.

Select the subscription from the list:
This will display the subscription details and a list of assigned users:
Enter a user name or select them from the drop-down list:
You can add multiple users to a subscription at once as long as you have added them previously.
When ready, click on the 'Assign Users' button.
Click on 'Assign Users'.
When the user is added successfully, you will receive a notification at the top-right:
The user information will be displayed in the list:
If the 'Email User' notification box is checked, the user will get an email notification about their new subscription.

Select the subscription from the list.
Beside each user in the subscription is an 'x' icon. Clicking this will remove the user from the subscription:
Clicking the 'x' icon will display a warning:
Click on 'Yes, remove user' to proceed.
When the user is removed, you will receive a notification at the top-right:
The subscription is now removed from the user.