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Effective 2024-07-01, Seequent will introduce updated Annual Maintenance policies for GeoStudio products.

From this date, GeoStudio perpetual licenses that are not current on maintenance will become machine-locked to the computer or server where the software is installed.

This means they cannot be moved to another device or restored to the current device in the event of, but not limited to, software failure, virtual machine re-hosting, formatted hard drive and so forth.
Home > Installation > Locating the GeoStudio Setup Log Files
Locating the GeoStudio Setup Log Files
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This article shows you how to find the GeoStudio Setup log files.  If you encounter problems installing GeoStudio, it is helpful to attach the Setup log files to your support ticket.

Before You Start

  • This process assumes the host operating system is Windows 10.

Locating Setup Log Files

  1. Open 'File Explorer' (shortcut: Ctrl + N).
  2. In the 'Address Bar' type:
    %localappdata%/temp
  3. This will navigate to the local 'AppData' folder for your profile.
  4. Look for the GeoStudio_xxx.log files in this folder.
  5. Attach these to your support ticket.
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