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Return a License
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In this article we explain the process for returning a standalone license using the online return method.   Returning a GeoStudio license makes it available for activation on another computer.

Before You Start

Returning an online activation license requires the following:

  • An internet connection that allows outbound traffic on port 80.

How to Return the License

  1. Launch GeoStudio and choose the 'Help' | 'License Management' menu option.
    (Please note, for GeoStudio 2022.1 and later, license management menu options will be in the profile menu at the top right.)
  2. Select 'Available Licenses' from the pane on the left.  This will display a list of activated GeoStudio licenses on the computer.
  3. Some licenses have entitlements for multiple GeoStudio products.  These will all have the same serial number.  Returning one product will return them all.
  4. Left-click on the license you want to return.
  5. Click on the 'Return' button.
  6. The dialog box will indicate when the return has successfully been completed.
  7. Once the license has been returned, it is available for re-activation on another computer.

Things to Consider

  • There is a time sensitive limit to the number of returns you can perform.  Refer to the following link for more information:
    Activation License Returns Explained
  • As of 2024-07-01, licenses with expired maintenance are not granted any returns.  The license will be locked to the existing computer, regardless of circumstance.
  • If you exceed the maximum number of returns available, you will need to wait until a return becomes available.
  • There is no license file associated with an online activation license.  The data is stored via encryption directly on your hard drive.
  • Uninstalling GeoStudio does not uninstall any licenses. 
    • If you uninstall GeoStudio and forget to return your license, the activation still resides on the computer.
    • If you have uninstalled GeoStudio and the activation is still on the computer, you can simply re-install GeoStudio to access and return the license.
  • Major changes to the computer's hardware can invalidate the activation.  First, return the license before making such changes.
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