Support for Legacy Products

As versions of GeoStudio age, it becomes necessary to retire and transition them to a Legacy status.

When a version of GeoStudio gains Legacy status:

  • There will be no further updates to that version of the software.
  • There is no assurance that the software will continue to work with newer operating systems or computers.
  • No hardware, installation, licensing, or technical support will be available.
  • No engineering support will be available to assist with using the software.

Legacy Version FAQ

Will my version of GeoStudio stop working after being retired?

No.  Support will be discontinued, but the software will continue to function as long as you have a valid license and the software is installed on a computing platform that your version supports.

I have a perpetual license, can I continue to use it after the software is retired?

Yes, you can continue using your perpetual license.  However, we will no longer provide technical support for any licensing issues you may encounter (i.e. license returns, re-hosting a license to a new host ID).  Nor will we provide assistance installing the software.

I want to reinstall my legacy version of GeoStudio and continue using it.  What do I need to do?

Can I upgrade my license to a supported version?

Your license may be eligible for upgrade to the latest version at a discounted price.  Please contact sales@geoslope.com for a no obligation price quote.

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  • 12-Sep-2019
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