This FAQ addresses the most common questions about GeoStudio products when they reach end-of-life and gain legacy status.

Legacy Status

For various reasons, products will eventually reach their natural End-of-Life – including new and better technologies being made available or marketplace changes.  When a GeoStudio version reaches End-of-Life, we transition it to a legacy status.

When a version of GeoStudio gains Legacy status:

• There will be no further updates to that version of the software.
• There is no assurance that the software will continue to work with newer operating systems or computers.
• No hardware, installation, licensing, or technical support will be available.
• No engineering support will be available to assist with using the software.

Will my version of GeoStudio stop working after being retired?

• No.  Support will be discontinued, but the software will continue to function as long as you have a valid license and the software is installed on a computing platform that your version supports.

I have a perpetual license, can I continue to use it after the software is retired?

• Yes, you can continue using your perpetual license. 
• We will no longer provide technical support for any licensing issues you may encounter (i.e. license returns, re-hosting a license to a new host ID, updated license files). 
• We will not provide any assistance installing the software.
• We will not provide any assistance downloading license files.

I want to reinstall my legacy version of GeoStudio and continue using it.  What do I need to do?

• You will need to download and install your legacy product on a computer with an operating system that was supported at the time your legacy product was released.
• You will need to have the correct license available.
• You may need to install the latest driver and/or license file for USB Dongle licenses.

Can I upgrade my license to a supported version?

• Please contact [email protected] to discuss your upgrade options.