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Effective 2024-07-01, Seequent will introduce updated Annual Maintenance policies for GeoStudio products.

From this date, GeoStudio perpetual licenses that are not current on maintenance will become machine-locked to the computer or server where the software is installed.

This means they cannot be moved to another device or restored to the current device in the event of, but not limited to, software failure, virtual machine re-hosting, formatted hard drive and so forth.

Showing articles from Crash Dump tag

Problem - GeoStudio Crashes When Trying to Print

In this article we explain the troubleshooting steps to follow when GeoStudio crashing when trying to print. Cause * This can happen if there is a problem with your printer configuration. Before You Start * This process assumes the host operating system is Windows 10. * One step requires uninstalling and re-ins…

How to Get a 64-Bit Crash Dump for Technical Support

This article explains how to get a 64-bit crash dump and send it to GEOSLOPE technical support.  This file can help our technical support personnel find the cause if GeoStudio is crashing or hanging on your computer. Before You Start * A crash dump is a file created by Windows when an application crashes or hangs.…

How to Get a 32-Bit Crash Dump for Technical Support

This article explains how to get a 32-bit crash dump and send it to GEOSLOPE technical support.  This file can help our technical support personnel find the cause if GeoStudio is crashing or hanging on your computer. Before You Start * A crash dump is a file created by Windows when an application crashes or hangs.…

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