Problem - The FlexNet Publisher Dashboard is not Accessible Through the IE Browser
In this article we explain how to ensure Internet Explorer on the server can access the FlexNet Publisher Dashboard. # Cause * By default, Windows Server operating systems are typically set up to reduce the risk of attack from Web-based content that is not secure. * This enhanced security may also prevent Web si…
02-Sep-2020
Problem - License Server Version Older than GeoStudio Version
In this article we explain explain problems that arise when using an out-dated license manager with a newer version of GeoStudio. You may receive the following warning message when installing GeoStudio: One or more of your license servers will not work with this version of GeoStudio because the version of the license…
16-Sep-2020
Error 7189 - Client Activation is Not Allowed to Activate
In this article we explain error message: Failed: 7189; Client activation is not allowed to activate: _(license number)_. Check the license model to make sure a client can activate. # Cause This error message indicates the license type does not match the platform you are trying to activate it on. For example: *…
31-Aug-2020
Problem - GeoStudio Setup Program Fails to Complete
In this article we explain how to resolve the problem where the GeoStudio Setup program stalls or fails to complete. The progress bar is part way complete but never progresses to the end: ![][1] # Cause * This problem typically occurs with installers for GeoStudio 2019 or newer. * This can occur when the latest…
08-Sep-2020
Error - Runtime DLL not found
In this article we explain how to resolve errors related to missing runtime DLLs: GeoStudio.exe - System Error The code execution cannot proceed because <filename>.dll was not found. Reinstalling the program may fix this problem. ![][1] # Cause * This type of error can occur when you have use the Microsoft Soft…
08-Sep-2020
Error - This license's maintenance period does not entitle you to use this release of GeoStudio.
In this article we explain the error message error message: This license's maintenance period does not entitle you to use this release of GeoStudio. Install an older version of GeoStudio or renew maintenance to use this license. This error is typically encountered when upgrading or installing a new version of GeoStu…
22-Sep-2020
Reporting Problems / Bugs
In this article we describe how to create an effective problem / bug report. # Bug Report Outline While we appreciate being notified of all problems / bugs you encounter in the software, some methods of reporting are more effective at a speedy resolution. The following is a brief descriptions of all the components …
23-Sep-2020
Error - .NET framework must be later than version 2.0
In this article we explain the following error that can occur when installing GeoStudio 2007 on a current operating system (i.e. Windows 10) and your .NET version is 4.0 or higher. .NET framework must be later than version 2.0 The error message is confusing because your .NET version is higher than the recommended ve…
22-Sep-2020
Error - Failed to Verify Payload
In this article we explain the following errors that can occur when attempting to install GeoStudio or lmadmin. Failed authenticode verification of payload... Failed to verify signature of payload... Failed to cache payload... Failed to verify hash of payload... # Cause * Some components of GeoStudio and Lmadm…
28-Sep-2020
Error -4,132 - The maximum number of users has been reached
In this article we explain the error message: The maximum number of users has been reached. (Error -4,132) ![][1] # Before You Start * Some steps require direct administrator access to the license manager computer. * Those steps assumes the host operating system on the license manager is Windows Server 2019. …
29-Sep-2020
