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From this date, GeoStudio perpetual licenses that are not current on maintenance will become machine-locked to the computer or server where the software is installed.

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Home > Licensing > Standalone Licensing > Error - Failed Windows system service call to WriteFile(): The pipe is being closed.

Error - Failed Windows system service call to WriteFile(): The pipe is being closed.

Nov 16, 2020

In this article we explain the error message:

Error - Failed Windows system service call to WriteFile(): The pipe is being closed.

This error may also appear as:

Failed windows service call to ReadFile(): The pipe has been ended.

Cause

GeoStudio performs inter-process communication via a system called Named Pipes.
This error happens when other software processes (programs or the operating system) interfere with GeoStudio's named pipes.

Steps to Resolve

The following is a simplified procedure that can identify the software interfering with GeoStudio via process of elimination.
1. Ensure all Windows Updates have finished and re-start the computer.
2. If the error persists, disable your antivirus and / or malware prevention software one at a time.
3. After disabling, attempt to run GeoStudio again and see if the error persists.
4. Continue this process until you find the software that is interfering with GeoStudio.
5. Once you find the software that is interfering, you will need to add an exception in the software so it will ignore GeoStudio.
6. To add an exception, you will need to consult the documentation for the software causing the problem.