Sep 22, 2020
In this article we explain the following error that can occur when installing GeoStudio. Typically this error is found in the Setup log file:
Error 0x80070005: Failed to ...
Cause
- Error code 0x80070005 is a general error code to Windows users.
- It signals a general "Access Denied" response to a setup action.
- It occurs in fairly broad cases which involve system and application updates, and access to the registry.
- The error code is reporting that access to a vital area needed during the setup process is being restricted.
- This can even happen if you are running the setup program with administrative rights.
- Uncompleted Windows Updates can also cause this error.
Steps to Resolve
- Re-start the computer and try running setup again. In may cases, this is enough to bypass the error.
- Temporarily disable your anti-virus or malware prevention software and try running setup again.
- Ensure that all Windows Updates have been successfully applied.
- This error code can also appear if your computer is affected by malware and / or a virus. If re-starting the computer and applying Windows Updates does not correct the problem, you may need to ensure your system is free of malware and viruses before running setup again.