You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
New information about GeoStudio Training Resources 
announcement close button
Home > Licensing > Error 7189 - Client Activation is Not Allowed to Activate
Error 7189 - Client Activation is Not Allowed to Activate
print icon

In this article we explain error message:

Failed: 7189; Client activation is not allowed to activate: (license number). Check the license model to make sure a client can activate.

Cause

This error message indicates the license type does not match the platform you are trying to activate it on.

For example:

  • You are trying to activate a network license directly in the GeoStudio client instead of the license manager.
  • You are trying to activate a standalone license on a network license manager instead of the GeoStudio client.

Steps to Resolve

  1. Determine what type of license you have by entering your serial number(s) here:
    GeoStudio License Lookup
  2. If your license is a:
scroll to top icon