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Effective 2024-07-01, Seequent will introduce updated Annual Maintenance policies for GeoStudio products.

From this date, GeoStudio perpetual licenses that are not current on maintenance will become machine-locked to the computer or server where the software is installed.

This means they cannot be moved to another device or restored to the current device in the event of, but not limited to, software failure, virtual machine re-hosting, formatted hard drive and so forth.
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Home > Licensing > Error 7189 - Client Activation is Not Allowed to Activate
Error 7189 - Client Activation is Not Allowed to Activate
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Aug 31, 2020

In this article we explain error message:

Failed: 7189; Client activation is not allowed to activate: (license number). Check the license model to make sure a client can activate.

Cause

This error message indicates the license type does not match the platform you are trying to activate it on.

For example:

  • You are trying to activate a network license directly in the GeoStudio client instead of the license manager.
  • You are trying to activate a standalone license on a network license manager instead of the GeoStudio client.

Steps to Resolve

  1. Determine what type of license you have by entering your serial number(s) here:
    GeoStudio License Lookup
  2. If your license is a:
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