Sep 29, 2020
In this article we explain the error message:
The maximum number of users has been reached. (Error -4,132)
Before You Start
- Some steps require direct administrator access to the license manager computer.
- Those steps assumes the host operating system on the license manager is Windows Server 2019.
- Please refer to the Setting Up an lmadmin License Server document for instructions on how to set up lmadmin and log into the FlexNet Publisher Dashboard (page 6).
Cause
- Your licenses are accessed from a network license manager.
- All available license entitlements that your GeoStudio analysis file requires are currently in use.
Steps to Resolve
Check License Usage in GeoStudio
- GeoStudio provides a way to check who is using a specific network license feature.
- The license management dialog box provides this information.
- Navigate to the 'Help' | 'License Management' menu options.
- Select 'Available Licenses' from the pane on the left.
- Select a license product from the list.
- Click on the 'Usage' button to see a list of who is using the license:
Checking License Usage on the License Manager
- On the 'Windows Taskbar', click on the 'Start' button (shortcut: Windows logo key or Ctrl + Esc).
- Open the 'GEO-SLOPE' folder.
- Click on 'FlexNet Publisher Dashboard'.
- If your licenses are Borrowable (i.e. they can be checked out for exclusive usage) click on the 'Activatable' icon.
- If your licenses are not Borrowable, click on the 'Concurrent' icon.
- Scroll through the list of features available to you.
- If any of the features are in use, it will be indicated and a 'Hosts' link will be displayed.
- To see the usage for a particular feature, click on the 'Hosts' link: