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Showing articles from Troubleshooting tag

Problem - USB Dongle License Not Found

In this article we explain why the license for your USB dongle may be missing and how to resolve this problem. # Before You Start * A dongle is a serialized hardware key attached to a USB port on a computer. * A dongle is used to limit or lock software access to whomever has the dongle attached to their system …

Troubleshooting Network License Problems

In this article we explain the troubleshooting steps to perform if you are having problems getting your GeoStudio client to access a license from your network license server. # Before You Start * This process assumes the host operating system on the license manager is Windows Server 2019. * This process assumes …

Error -88,309 - GeoStudio: System clock has been set back.

In this article we explain the error message: Error: GeoStudio: System clock has been set back. (Error -88,309) # Cause * The FlexNet software used by GeoStudio monitors the status of certain system files. It does this to determine if the system has been tampered with for the purpose of circumventing copy protect…

Problem - USB License Dongle Not Recognized

In this article we explain why your license USB dongle may not be recognized by your computer and how to resolve this problem. # Before You Start * A dongle is a serialized hardware key attached to a USB port on a computer. * A dongle is used to limit or lock software access to whomever has the dongle attached …

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