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Effective 2024-07-01, Seequent will introduce updated Annual Maintenance policies for GeoStudio products.

From this date, GeoStudio perpetual licenses that are not current on maintenance will become machine-locked to the computer or server where the software is installed.

This means they cannot be moved to another device or restored to the current device in the event of, but not limited to, software failure, virtual machine re-hosting, formatted hard drive and so forth.

Showing articles from Troubleshooting tag

Error - Network Connection Error When Activating GeoStudio

In this article we explain the following errors that can occur when attempting to activate a GeoStudio license: •    Check that you have a network connection. (Error 51409)•    Failed: License error  (Error 51404)•    License activation failed.•    The operation did not complete within the time allotted.•    The HTTP…

Error -88,309 - GeoStudio: System clock has been set back.

In this article we explain the error message: Error: GeoStudio: System clock has been set back. (Error -88,309) Cause * The FlexNet software used by GeoStudio monitors the status of certain system files.  It does this to determine if the system has been tampered with for the purpose of circumventing copy protection…

Troubleshooting Network License Problems

In this article we explain the troubleshooting steps to perform if you are having problems getting your GeoStudio client to access a license from your network license server. Before You Start * This process assumes the host operating system on the license manager is Windows Server 2019. * This process assumes the…

Problem - USB License Dongle Not Recognized

In this article we explain why your license USB dongle may not be recognized by your computer and how to resolve this problem. Before You Start * A dongle is a serialized hardware key attached to a USB port on a computer. * A dongle is used to limit or lock software access to whomever has the dongle attached to t…

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