Error - EXITING DUE TO SIGNAL 32 Exit reason 9
In this article we explain license manager error: EXITING DUE TO SIGNAL 32 Exit reason 9 This error will be reported in the geoslope.log file on the license manager if both the lmadmin license manager and Vendor Daemon (the geoslope-lmadmin service) fail to start. # Cause * There are multiple instances of the li…
22-Sep-2020
Error 0x80072efd - Failed to Install
In this article we explain the following error that can occur when running the GeoStudio installer: Error 0x80072efd: Unknown error... ![][1] # Cause * This error can occur when using the GeoStudio partial installer. * The partial installer is trying to download additional payload components necessary to compl…
22-Sep-2020
Problem - License Manager Stops Working Unexpectedly
This article identifies areas you can check if your license manager (lmadmin) stops working unexpectedly and you need to manually re-start the geoslope- lmadmin servcice to get it working again. # Before You Begin * You should have direct administrator access to the computer the license manager is running on. * …
22-Sep-2020
Problem - GeoStudio Crashes When Trying to Print
In this article we explain the troubleshooting steps to follow when GeoStudio crashing when trying to print. # Cause * This can happen if there is a problem with your printer configuration. # Before You Start * This process assumes the host operating system is Windows 10. * One step requires uninstalling and…
02-Sep-2020
Error 0x80070005 - Failed to Install
In this article we explain the following error that can occur when installing GeoStudio. Typically this error is found in the Setup log file: Error 0x80070005: Failed to ... # Cause * Error code 0x80070005 is a general error code to Windows users. * It signals a general "Access Denied" response to a setup actio…
22-Sep-2020
Error - EXITING DUE TO SIGNAL 28 Exit reason 5
In this article we explain the license manager error: EXITING DUE TO SIGNAL 28 Exit reason 5 This error will be reported in the geoslope.log file on the license manager if the license manager is running but the the Vendor Daemon (the geoslope-lmadmin service) fails to start. # Cause * The vendor daemon is experi…
22-Sep-2020
Error - Failed Windows system service call to WriteFile(): The pipe is being closed.
In this article we explain the error message: Error - Failed Windows system service call to WriteFile(): The pipe is being closed. ![][1] This error may also appear as: Failed windows service call to ReadFile(): The pipe has been ended. # Cause * GeoStudio performs inter-process communication via a system call…
16-Nov-2020
Problem - GeoStudio is Missing User Interface Elements
This article demonstrates how to recover missing user interface (UI) elements in GeoStudio. # Cause * The screen coordinates of GeoStudio UI elements are recorded in the Registry. * If your display setting change significantly, these coordinates may no longer be valid. * Significant changes include (among othe…
22-Sep-2020
Error (601) - Activation was Refused by the Activation Server
In this article we explain the following error that can occur when activating a license in GeoStudio: _(license number)_: Failed: Activation was refused by the activation server. (Error 601) The server gave this reason: 7288; The activation of the fulfillment is denied by the activation policy for activation id _(lic…
29-Sep-2020
Error - Network Connection Error When Activating GeoStudio
In this article we explain the following errors that can occur when attempting to activate a GeoStudio license: • Check that you have a network connection. (Error 51409) • Failed: License error (Error 51404) • License activation failed. • The operation did not complete within the time allotted. • The HTTP proxy s…
03-Nov-2023
