From this date, GeoStudio perpetual licenses that are not current on maintenance will become machine-locked to the computer or server where the software is installed.
This means they cannot be moved to another device or restored to the current device in the event of, but not limited to, software failure, virtual machine re-hosting, formatted hard drive and so forth.
Problem - The FlexNet Publisher Dashboard is not Accessible Through the IE Browser
In this article we explain how to ensure Internet Explorer on the server can access the FlexNet Publisher Dashboard. Cause * By default, Windows Server operating systems are typically set up to reduce the risk of attack from Web-based content that is not secure. * This enhanced security may also prevent Web sites…
02-Sep-2020
Problem - License Server Version Older than GeoStudio Version
In this article we explain explain problems that arise when using an out-dated license manager with a newer version of GeoStudio. You may receive the following warning message when installing GeoStudio: One or more of your license servers will not work with this version of GeoStudio because the version of the licens…
16-Sep-2020
Error 7189 - Client Activation is Not Allowed to Activate
In this article we explain error message: Failed: 7189; Client activation is not allowed to activate:(license number). Check the license model to make sure a client can activate. Cause This error message indicates the license type does not match the platform you are trying to activate it on. For example: * You ar…
31-Aug-2020
Problem - GeoStudio Setup Program Fails to Complete
In this article we explain how to resolve the problem where the GeoStudio Setup program stalls or fails to complete. The progress bar is part way complete but never progresses to the end: Cause * This problem typically occurs with installers for GeoStudio 2019 or newer. * This can occur when the latest Micro…
08-Sep-2020
Error - This license's maintenance period does not entitle you to use this release of GeoStudio.
In this article we explain the error message error message: This license's maintenance period does not entitle you to use this release of GeoStudio. Install an older version of GeoStudio or renew maintenance to use this license. This error is typically encountered when upgrading or installing a new version of GeoStud…
22-Sep-2020
Error - Runtime DLL not found
In this article we explain how to resolve errors related to missing runtime DLLs: GeoStudio.exe - System ErrorThe code execution cannot proceed because <filename>.dll was not found. Reinstalling the program may fix this problem. Cause * This type of error can occur when you have use the Microsoft Software Instal…
08-Sep-2020
Error - .NET framework must be later than version 2.0
In this article we explain the following error that can occur when installing GeoStudio 2007 on a current operating system (i.e. Windows 10) and your .NET version is 4.0 or higher. .NET framework must be later than version 2.0 The error message is confusing because your .NET version is higher than the recommended ver…
22-Sep-2020
Reporting Problems / Bugs
In this article we describe how to create an effective problem / bug report. Bug Report Outline While we appreciate being notified of all problems / bugs you encounter in the software, some methods of reporting are more effective at a speedy resolution. The following is a brief descriptions of all the components y…
23-Sep-2020
Error - Failed to Verify Payload
In this article we explain the following errors that can occur when attempting to install GeoStudio or lmadmin. Failed authenticode verification of payload...Failed to verify signature of payload...Failed to cache payload...Failed to verify hash of payload... Cause * Some components of GeoStudio and Lmadmin are sig…
28-Sep-2020
Error 0x80072efd - Failed to Install
In this article we explain the following error that can occur when running the GeoStudio installer: Error 0x80072efd: Unknown error... Cause * This error can occur when using the GeoStudio partial installer. * The partial installer is trying to download additional payload components necessary to complete the ins…
22-Sep-2020
