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Effective 2024-07-01, Seequent will introduce updated Annual Maintenance policies for GeoStudio products.

From this date, GeoStudio perpetual licenses that are not current on maintenance will become machine-locked to the computer or server where the software is installed.

This means they cannot be moved to another device or restored to the current device in the event of, but not limited to, software failure, virtual machine re-hosting, formatted hard drive and so forth.

Showing articles from Information tag

Retired USB Dongles

This article explains how to check if your license's USB dongle is a legacy dongle. Legacy dongles have reached end-of-life status and need to be replaced for continued use with newer versions of GeoStudio. Before You Start * These steps assume the host operating system is Windows 10. Steps to Perform * Attach …

Installing or Upgrading to lmadmin 2021.4

In this article we review what you should consider when upgrading your license manager to lmadmin 2021.4. Before You Start * lmadmin is the license manager program used by GeoStudio to serve network licenses. * Although lmadmin is developed by  Flexera , GeoStudio uses a unique implementation of lmadmin. * lmadm…

Perpetual License Expiration Explained

This article explains why a perpetual license for GeoStudio has an expiration date.  It also explains how the software maintenance date relates to GeoStudio licensing. Conditions for Using a Perpetual License * A perpetual GeoStudio license allows you to use the software indefinitely. * Even though the license is…

How to Get a 64-Bit Crash Dump for Technical Support

This article explains how to get a 64-bit crash dump and send it to GEOSLOPE technical support.  This file can help our technical support personnel find the cause if GeoStudio is crashing or hanging on your computer. Before You Start * A crash dump is a file created by Windows when an application crashes or hangs.…

Manually Updating Network Licenses

In this article we outline the process for manually updating your licenses on the license manager. Before You Start * This process assumes the host operating system is Windows Server 2019. * You should have direct administrator access to the computer the license manager is running on. * If you need to manually d…

Installing GeoStudio software in a Virtual Environment

This article describes the various items to consider when preparing to run GeoStudio software in a virtual environment. GeoStudio Software in a Virtual Environment * GeoStudio allows the use of published software in a virtual environment. * Virtual environments include (among others) virtual machines and cloud co…

Activation License Returns Explained

In this article we explain how online activation license returns work. How it works When a GeoStudio online activation license is initially created, it resides on the GeoStudio license fulfillment server.  When the user activates the license, the GeoStudio software communicates with the license fulfillment server…

Setting the License Server Information in the Registry

This article explains how to set the license server information in the registry for GeoStudio. Before You Start * This process assumes the host operating system is Windows 10. * This process involves modifying the registry.  You should make a backup of your registry. * This process involves actions that require …

Running GeoStudio on an Apple Mac

This article explains your options for running GeoStudio on an Apple Mac. Before You Start * Running GeoStudio on an Apple Mac is unsupported. We do not test running on this platform. If you were able to run GeoStudio on an Apple Mac in the past, there is no guarantee it will continue to work in the future. …

GeoStudio System Requirements

This article reviews the software and hardware requirements for running GeoStudio. Before You Start * This article assumes you intend to use the latest version of GeoStudio available. * Generally, the recommendations will apply to any version of GeoStudio. GeoStudio Minimum System Requirements * The GeoStudio m…

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