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Showing articles from Information tag

Completely Removing / Uninstalling lmadmin

In this article we explain how to completely uninstall and remove the GEOSLOPE lmadmin license manager from your computer. # Before You Start * This process assumes the GEOSLOPE lmadmin license manager is the only license manager installed on the computer. If any other license managers are installed on the compute…

Retired USB Dongles

This article explains how to check if your license's USB dongle is a legacy dongle. Legacy dongles have reached end-of-life status and need to be replaced for continued use with newer versions of GeoStudio. # Before You Start * These steps assume the host operating system is Windows 10. # Steps to Perform 1. …

Perpetual License Expiration Explained

This article explains why a perpetual license for GeoStudio has an expiration date. It also explains how the software maintenance date relates to GeoStudio licensing. # Conditions for Using a Perpetual License * A perpetual GeoStudio license allows you to use the software indefinitely. * Even though the license…

Installing GeoStudio software in a Virtual Environment

This article describes the various items to consider when preparing to run GeoStudio software in a virtual environment. # GeoStudio Software in a Virtual Environment * GeoStudio allows the use of published software in a virtual environment. * Virtual environments include (among others) virtual machines and clou…

Manually Updating Network Licenses

In this article we outline the process for manually updating your licenses on the license manager. # Before You Start * This process assumes the host operating system is Windows Server 2019. * You should have direct administrator access to the computer the license manager is running on. * If you need to manual…

How to Get a 64-Bit Crash Dump for Technical Support

This article explains how to get a 64-bit crash dump and send it to GEOSLOPE technical support. This file can help our technical support personnel find the cause if GeoStudio is crashing or hanging on your computer. # Before You Start * A crash dump is a file created by Windows when an application crashes or hangs…

GeoStudio System Requirements

This article reviews the software and hardware requirements for running GeoStudio. # Before You Start * This article assumes you intend to use the latest version of GeoStudio available. * Generally, the recommendations will apply to any version of GeoStudio. # GeoStudio Minimum System Requirements * The GeoS…

Setting the License Server Information in the Registry

This article explains how to set the license server information in the registry for GeoStudio. # Before You Start * This process assumes the host operating system is Windows 10. * This process involves modifying the registry. You should make a backup of your registry. * This process involves actions that requi…

Activation License Returns Explained

In this article we explain how online activation license returns work. # How it works When a GeoStudio online activation license is initially created, it resides on the GeoStudio license fulfillment server. When the user [activates][1] the license, the GeoStudio software communicates with the license fulfillment ser…

Running GeoStudio on an Apple Mac

This article explains your options for running GeoStudio on an Apple Mac. # Before You Start * Running GeoStudio on an Apple Mac is unsupported. * We do not test running on this platform. * If you were able to run GeoStudio on an Apple Mac in the past, there is no guarantee it will continue to work in th…

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