From this date, GeoStudio perpetual licenses that are not current on maintenance will become machine-locked to the computer or server where the software is installed.
This means they cannot be moved to another device or restored to the current device in the event of, but not limited to, software failure, virtual machine re-hosting, formatted hard drive and so forth.
How to Get a 32-Bit Crash Dump for Technical Support
This article explains how to get a 32-bit crash dump and send it to GEOSLOPE technical support. This file can help our technical support personnel find the cause if GeoStudio is crashing or hanging on your computer. Before You Start * A crash dump is a file created by Windows when an application crashes or hangs.…
09-Sep-2020
Your GEOSLOPE Support Center Account
In this article we explain how to set up your GEOSLOPE support portal account. Before You Start * If you are a longtime GEOSLOPE customer, you may be accustom to submitting requests for technical support directly by email. * In the past, you would receive responses to these requests via direct email. * Now, all …
29-Sep-2020
Reset FlexNet Publisher License Server Manager Password
This article explains how to reset the password for the FlexNet Publisher Dashboard. Access the FlexNet Publisher Dashboard * The FlexNet Publisher Dashboard allows you to configure the license manager for GeoStudio network licenses. * Using the default settings, you can access the dashboard by opening a web brow…
18-Jul-2024
GeoStudio License Modes
In this article we explain the different GeoStudio license modes and how to select them. Before You Start * The "Best available license" mode was introduced in GeoStudio 2018 R2. Selecting License Modes * GeoStudio license modes are selected on the 'Start Page': * When you select a feature-limiting license mo…
28-Apr-2025
Completely Removing / Uninstalling GeoStudio
In this article we explain how to completely uninstall and remove all GeoStudio software components from your computer. Before You Start * This process uninstalls all versions of GeoStudio on the computer. * This process assumes the host operating system is Windows 10. * If you have online activation licenses in…
02-Sep-2020
GeoMedic
This article reviews the GeoMedic diagnostic utility and how to use it to provide system information to the GEOSLOPE technical support team. Download GeoMedic Since we make periodic updates to the GeoMedic program, we always recommend that you download the latest version from the following link: Download GeoMedic …
26-Apr-2023
Troubleshooting Network License Problems
In this article we explain the troubleshooting steps to perform if you are having problems getting your GeoStudio client to access a license from your network license server. Before You Start * This process assumes the host operating system on the license manager is Windows Server 2019. * This process assumes the…
08-May-2024
Changing the FlexNet Publisher License Server Manager Port Number
In this article we outline the process for changing the license server manager port number. This can be necessary if you are running multiple license managers on the same computer. Port conflicts will prevent GeoStudio from acquiring a license. Before You Start * This process assumes the host operating system is…
02-Sep-2020
Activate a Network License
In this article we explain the process for installing a network license using the online activation method. Before You Start * This process assumes the host operating system is Windows Server 2019. * Installing an online activation license requires the following: An internet connection that allows outbound tr…
28-Sep-2020
Find My License
In this article we explain how you can find your license information. GeoStudio Licensing Methods Currently, GeoStudio has three licensing methods. * Bentley SES - Available on GeoStudio 2022.1 (11.4.0) and later. * FlexNet - Available on GeoStudio 2021 R2 (11.1.1) and later. * Seequent ID - Available on Geo…
07-Jun-2023
