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Effective 2024-07-01, Seequent will introduce updated Annual Maintenance policies for GeoStudio products.

From this date, GeoStudio perpetual licenses that are not current on maintenance will become machine-locked to the computer or server where the software is installed.

This means they cannot be moved to another device or restored to the current device in the event of, but not limited to, software failure, virtual machine re-hosting, formatted hard drive and so forth.

Showing articles from Error tag

Error 7189 - Client Activation is Not Allowed to Activate

In this article we explain error message: Failed: 7189; Client activation is not allowed to activate:(license number). Check the license model to make sure a client can activate. Cause This error message indicates the license type does not match the platform you are trying to activate it on. For example: * You ar…

Error - This license's maintenance period does not entitle you to use this release of GeoStudio.

In this article we explain the error message error message: This license's maintenance period does not entitle you to use this release of GeoStudio. Install an older version of GeoStudio or renew maintenance to use this license. This error is typically encountered when upgrading or installing a new version of GeoStud…

Error - Runtime DLL not found

In this article we explain how to resolve errors related to missing runtime DLLs: GeoStudio.exe - System ErrorThe code execution cannot proceed because <filename>.dll was not found.  Reinstalling the program may fix this problem. Cause * This type of error can occur when you have use the Microsoft Software Instal…

Error - .NET framework must be later than version 2.0

In this article we explain the following error that can occur when installing GeoStudio 2007 on a current operating system (i.e. Windows 10) and your .NET version is 4.0 or higher. .NET framework must be later than version 2.0 The error message is confusing because your .NET version is higher than the recommended ver…

Error 0x80072efd - Failed to Install

In this article we explain the following error that can occur when running the GeoStudio installer: Error 0x80072efd: Unknown error... Cause * This error can occur when using the GeoStudio partial installer. * The partial installer is trying to download additional payload components necessary to complete the ins…

Error -4,132 - The maximum number of users has been reached

In this article we explain the error message: The maximum number of users has been reached. (Error -4,132) Before You Start * Some steps require direct administrator access to the license manager computer. * Those steps assumes the host operating system on the license manager is Windows Server 2019. * Please …

Error - EXITING DUE TO SIGNAL 32 Exit reason 9

In this article we explain license manager error: EXITING DUE TO SIGNAL 32 Exit reason 9 This error will be reported in the geoslope.log file on the license manager if both the lmadmin license manager and Vendor Daemon (the geoslope-lmadmin service) fail to start. Cause * There are multiple instances of the licens…

Error 0x80070005 - Failed to Install

In this article we explain the following error that can occur when installing GeoStudio.  Typically this error is found in the Setup log file: Error 0x80070005: Failed to ... Cause * Error code 0x80070005 is a general error code to Windows users. * It signals a general "Access Denied" response to a setup action. …

Error - EXITING DUE TO SIGNAL 28 Exit reason 5

In this article we explain the license manager error: EXITING DUE TO SIGNAL 28 Exit reason 5 This error will be reported in the geoslope.log file on the license manager if the license manager is running but the the Vendor Daemon (the geoslope-lmadmin service) fails to start. Cause * The vendor daemon is experienci…

Error - Failed Windows system service call to WriteFile(): The pipe is being closed.

In this article we explain the error message: Error - Failed Windows system service call to WriteFile(): The pipe is being closed. This error may also appear as: Failed windows service call to ReadFile(): The pipe has been ended. Cause * GeoStudio performs inter-process communication via a system called Named Pi…

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